Travel is something we’re all familiar with; thus, it makes sense that companies spend a ton in R&D on travel-related pain points. And while travel is anything but seamless, it’s much better than it’s ever been in the past. Furthermore, there are a few specific technologies that have something to do with this.
These Five Pain Points are Disappearing
Here’s a big tip for entrepreneurs who are struggling to find a niche that presents the possibility of both immediate returns and long-term growth: target the travel industry.
Millions of people travel via airplanes each day – with billions making their way through global airports on an annual basis. And, traditionally speaking, airline travel has been frustrating. Any time you try to funnel thousands of people through an airport to dozens of different gates and cram those individuals onto their respective flights, things can go wrong.
This is why companies all over the world are intently focused on improving the quality of travel. Specifically, they’re focused on the following pain points:
Complicated Booking Procedures
Trying to book a trip – from flights to hotel accommodations – wasn’t exactly easy 15 or 20 years ago. You needed the assistance of a travel agent or communicated directly with the airlines and hotels. It involved a lot of time waiting on hold and trusting the information that others were providing you.
Finding good prices and booking hotels, flights, and excursions have now become DIY processes. Thanks to dedicated online booking sites, you can do everything from book a flight to reserve a parasailing excursion in Santorini. This puts control back in the hands of the traveler.
Inability to Charge and Use Mobile Devices
The widespread use of mobile devices – including smartphones and tablets – has made traveling a little less boring. People can check their email, stream a movie, or play a game from the comfort of their own device. However, until recently, keeping these devices charged and operable was a big issue.
Today, new wireless charging devices make it easier than ever to charge mobile devices on the go so that travelers won’t miss a beat. Feel free to check out some of the top mobile chargers, but also be aware that many major airlines now offer in-flight charging outlets in select seats.
Long Airport Wait Times
Few things are as frustrating as long airport wait times. This is why many airports have focused a lot of attention on streamlining the check-in process. You’ll notice that most major airlines now offer complimentary online check-in within 24 hours of any flight, as well as exclusive membership groups that permit you to bypass long security lines. If you travel on a regular basis, the latter may prove particularly helpful.
Expensive Taxi Fares
Trying to get from the airport to your final destination hasn’t always been cheap or easy. Options generally included overpriced cabs or unreliable hotel shuttles. Now, thanks to ride sharing apps like Uber and Lyft, all you have to do is call a ride when you get to baggage claim and you’ll have a comfortable and cost-effective ride waiting outside.
Lengthy Layovers and Delays
Do you find yourself suffering through lengthy layovers and delays on a regular basis? Well, you don’t have to munch on vending machine food or find an empty gate to grab a quick nap. Most major airports allow travelers to pay a 24-hour charge for membership lounges, which tend to offer complimentary drinks, comfortable seating, and entertainment.
New Technology Makes Travel Feel Smoother
If you’re a frequent traveler, then you’ve probably noticed that airline travel has become somewhat smoother over the last couple of years. This is thanks, in large part, to disappearing pain points and new technologies. Which points of friction will become obsolete in the future? Only time will tell.
See original article at http://www.valuewalk.com/2016/12/travel-pain-points/