
Browsing: Hotels

Why Your Hotel Is a Commodity – and What You Can Do About It
From an outside point-of-view, a hotel should be anything but a commodity. After all, guests…

Hotels Should Increase Investment in IT
Checking into a flight today is a seamless, digital experience. In retail, technology has revolutionised…

Cloud Computing for Hotels: Pros & Cons
It’s an unfortunate truth that hotels are sometimes behind the curve when it comes to adopting the latest…

Business Travellers Value Hotel Wi-Fi & Tech Amenities Over Apps
While hotel companies have continued to enhance their mobile apps, a GBTA study suggests that,…

7 Hospitality Uses for Internet of Things
There is no doubt that the Internet of Things will impact the way we do…

Location-Based Pricing Can Drive Revenue – Duetto
Via Duetto Research As I discussed in my last post, every day seems to present…

Proactive Hotel Guest Feedback Enables Predictive Experiences
In every area of business, being proactive beats being reactive, for example, if investors can follow…

Savvy Hotels Using Messaging to Connect with Guests
Via Skift Earlier this year, Skift proclaimed messaging as the “new language of the globe”…

Hotel Revenue Management – Dark Art or Science?
On the 3rd of August, 2016 the Hospitality Sales and Marketing Association invited some of…

INFOGRAPHIC: Hotels vs OTAs – A Brief History
The seeds of the current face-off between hotels and intermediaries go back to the mid-1990s,…